Contact Us

We're here to help!

If you have any questions about your order, shipping, returns, or our products, please don't hesitate to contact us.

Email: caretofix24@gmail.com

You can also fill out the contact form below, and we'll get back to you as soon as possible.

Please include your order number in your email or message so we can assist you more quickly.

Our customer support team typically responds within 24–48 business hours.

Before contacting us about a return or cancellation, please review our Refund & Cancellation Policy below, as it answers many common questions regarding made-to-order items, cancellations, refunds, and replacements.

Thank you for shopping with Frank & Genma. We appreciate your support and look forward to assisting you!